ESI-Tecnalia provides an integral service on Digital Ergonomics, known as CSI Digital, that evaluates the status of a certain website, detecting problems, identifying their origin, proposing solutions and assessing in their implementation.
It's a continuous improvement process based on several services:
- Audits:
- Using an evaluation methodology we measure the Ergonomics level of a website identifying improve areas to allow the needed change process.
- Consultancy:
- It is based on our technicians' direct involvement and support on change processes, assessing technicians and proposing specific solutions whenever needed.
- Training:
- We train in Digital Ergonomics concepts and basics and existing techniques.
- Certification:
- In the case of Accessibility, ESI-Tecnalia provides specialized technicians accredited as Qualified Inspector for the certification of UNE 139.803 Standard on ICT Accessibility.
Although CSI Digital is a complete service that provides the maximum guarantee to get the best quality in your website, this four services that make CSI Digital can be offered separately, so don't hesitate to contact us to get further information.
Among the services provided until now there are customers such as:
- Public Administration:
- Basque Government, Andalucia Government, La Rioja Government, Cantabria Government, Basque Parliament, Bizkaia Government.
- Private Sector Companies:
- El Corte Inglés, Bilbao Bizkaia Kutxa, Ibermática, Iberdrola, El Correo Digital, Consultec, OESIA, Siemens, Panda Security.
We call this service CSI Digital because of the similarities between the work of a policeman while investigating a case with the work of our consultants while working in the pursuit of the Quality in the Digital Information Society.
